Shipping policy

Same-Day Dispatch

Order before 2pm, Monday to Friday, and we’ll ship your item the same day. Orders placed after this time will be dispatched on the next working day.

 

Our Couriers

We use a mix of reliable couriers, primarily Royal Mail Tracked and DPD Next Day, to ensure your order reaches you quickly and safely.

To provide the best service, we may need to change the courier we use without notice. Wherever possible, we will uphold or upgrade the same delivery speed as chosen at checkout.

The courier we use may vary based on factors such as package weight, delivery location, and any delivery restrictions. Additionally, planned strikes, backlogs, or the overall reliability of a courier’s network at the time may influence our choice of courier.

 

Do you deliver to Northern Ireland?

Yes, we deliver to Northern Ireland, but some products are subject to delivery restrictions:

• Aerosols, including spray deodorants: a maximum of two cans per order, each no larger than 500ml.
• Fresh and chilled products, including fresh meat and cheese: we’re currently unable to deliver these to Northern Ireland.

If your order contains items we’re unable to send, we’ll contact you to discuss the options before dispatch.

If you’re unsure whether a product can be delivered, please email hello@italiasolutions.co.uk or call 01293 378597 before ordering.

 

Delivery Timeframes

• Standard Shipping: Estimated 2-3 working days (remote areas such as the Isle of Man, Highlands, etc., may take 2-5 days)
• Express Shipping: Need your order sooner? Upgrade to our 1-2 day service at checkout for faster delivery

 

We strive to get your order to you as quickly as possible while ensuring it arrives in perfect condition.

For any shipping-related questions, feel free to contact us!

📞 Call: 01293 378597‬
💬 WhatsApp: 07880 099989
📧 Email: info@italiasolutions.co.uk